Creating a New Student Account
How to Create a New Student Account
Every new student account begins as an inactive account, which may only be assigned one practice test.
The student account must be activated before you are able to assign workbook lessons, worksheets, or additional practice tests.
Troubleshooting
Each new user account requires a unique email address that is not already associated with another user's account. If the email you enter is already associated with another account (instructor or student) you will receive an error message.
If you encounter this issue, go back to the Student Screen and search for the email address that gave you the error message. If your search returns an account that matches the email address, then you have located the conflict. Use a different email address for one or both of the accounts to eliminate the issue.
If your search does not return any matches, then adjust the filter settings to include Archived Students in your search results. Then run your search again.
If this search does not return any matches, then it's possible that the email address is being used by an instructor's account or by a student account at a different location.
If you're unable to resolve this issue, please contact us at help@myprepcourse.com for further assistance.
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